Team Leader and Management Apprenticeships

The roles of team leader and manager are difficult ones and people aren't necessarily born with the leadership skills required. The prospect of leading a team for the first time can be a daunting one and even seasoned managers can benefit from professional training on management theory and practise.

Our Apprenticeship programs last approximately 6-9 months and consist of three parts: a technical certificate, a competency based qualification and functional skills.


The technical certificate is a knowledge based qualification assessed through an external test which assists the apprentice in understanding the principles of their profession.

Functional skills cover mathematics, to assist the apprentice in problem solving, and English speaking, listening and written communication, boosting confidence and personal effectiveness. 

The competency element is a work based qualification ensuring that the apprentice is working at a consistently high standard in their day to day work life and provides targeted training where they are not.


Training is delivered depending on the individual needs of the organisation and the Apprentice.

The apprentice will usually meet with their tutor for a minimum of two hours, every 2-4 weeks. Typically the technical certificate and functional skills are completed first and the competency based qualification second, building on the knowledge base.

Training methods involve learning in a workshop environment with other Apprentices, one to one sessions with the tutor and blended learning where the apprentice completes learning through project based workbooks, reflective statements and similar.

For information on our methods of delivery or any other aspect of the course please contact us.



The competency element of the Intermediate in Team Leading covers a variety of topics from which to focus learning in. There are 14 units to choose from which include:

  • Communicate information and knowledge
  • Set objectives and provide support for team members
  • Plan, allocate and monitor work of a team
  • Support team members in identifying, developing and implementing new ideas
  • Manage conflict in a team
  • Lead and manage meetings
  • Participate in meetings
  • Make effective decisions
  • Manage customer service in own area of responsibility

The competenct element of the Advanced Apprenticeship in Management also covers a variety of topics which include:

  • Manage own professional development within an organisation
  • Develop, maintain and review personal networks
  • Manage conflict in a team
  • Recruit staff in own area of responsibility
  • Support learning and development within own area of responsibility
  • Manage a tendering process
  • Develop and implement a risk assessment plan in own area of responsibility
  • Manage the achievement of customer satisfaction
  • Analyse the market in which your organisation operates