Question: How will I know what my Assessor will need to see when I am Observed in my workplace?

Friday, May 31st, 2013

Your Assessor would not usually carry out an observation of you in the workplace without planning and discussing this with you first. Your Assessor will discuss which units they will be observing and what they would like to see you provide evidence of. This gives you an opportunity to decide the most appropriate time, shift, or activity for you to carry out observations in the workplace with your Assessor.

Question: What are some of the barriers to effective communication?

Friday, May 31st, 2013

Below are a few barriers to effective communication:

  • Using Jargon or unfamiliar terms
  • Physical disabilities such as hearing and speech difficulties
  • Language differences
  • physical barriers that can affect non- verbal communication ie strokes
  • cultural differences
  • Environment ie nosie and distractions
  • Emotional barriers.

If you would like to know more about key techniques to overcome barriers to effective communication, then please leave a comment below.

Question: How relevant is Equality and Diversity in the Care sector?

Thursday, June 14th, 2012


This shows how The Human Rights Act and The Equality Act are so relevant to social care. How do you think care staff should be working to improve practice in the situations described in this article?

This is relevant to Units on Equality and Inclusion in Health and Social Care Technical Certificates and Diplomas.