Award Nomination

September 30th, 2014

Opps Training has been privileged in being able to support St Mungo’s ( over the years by training their annual intake of apprentices.  This year St Mungo’s and its partnership with Opps Training has resulted in a nomination for an award through the Training Journal  Watch this space!PRINT READY_TJ awards 2014_Finalist

NITAL Training

September 24th, 2013

NITAL logoThe Northamptonshire Industrial Training Association Ltd (NITAL) was established in 1969, as a charitable organisation, and has been providing first class, accredited training ever since.

Working in conjunction with Sector Skills Councils, the Skills Funding Agency and various awarding bodies; NITAL deliver a wide range of Level 2 & 3 Apprenticeships as well as a variety of commercial/bespoke training options across the East Midlands region.

Originally set up to train and develop engineers, NITAL have steadily increased their offerings, currently working with over 300 member companies, and the scope of training now includes:

  • Engineering Manufacturing/Maintenance
  • Warehousing, Distribution & Storage
  • Driving Goods Vehicles
  • Motor Vehicle
  • Electrical Installation
  • Business Administration
  • Customer Services
  • Management
  • Functional Skills
  • Business Improvement Techniques

For more details about NITAL, including a list of current vacancies and information on recruiting apprentices, visit

Alternatively, like them on Facebook or follow them on Twitter @NitalApprentice.

Two day course in Awareness of End of Life Care

August 14th, 2013

Opps Training will be running a 2 day training course on Thursday 29th and Friday 30th August for the EDI Level 2 Awareness of End of Life Care.  Taught by one of our highly experienced health and social care assessors; this is a fantastic opportunity for care professionals.

A free lunch will be supplied on both days. The total cost of the course will be £99 + VAT per person, however employers can claim £45 back through Skills for Care’s Workforce Development Fund.

Please do not hesitate to call us on 01480 415930 for further details or to book your place.

Baroness Julia Neuberger recently led an independent review of end of life care which has highlighted the need for an individual patient’s circumstances to be taken into account. Opps Training has successfully developed a programme which supports practitioners in providing responsive end of life care and which meets national occupational standards.

Booking will be run on a first-come first-serve basis so confirm your interest early to avoid disappointment. Call us on 01480 415930 now.

End of Life Care leaflet

Protecting Information Online Course

August 6th, 2013

Opps Training is pleased to announce that our new Protecting Information online course is now available for booking. Our Protecting Information booking page can be found by clicking here. Alternatively, you can find out more about our new online course by reading on below.

Are you protecting personal information?

  • Do you keep customer data secure?
  • What legislation applies to you and your business?
  • Are you complying with the legislation?
  • Does the Freedom of Information Act apply to your organisation?
  • Do you need to comply with the Environmental Information Regulations?
  • Do your employees know how to respond to a subject access request?
  • Do you employ electronic marketing – do you use cookies?

Protecting Information is an online course brought to you by Opps Training. This online course will enable your organisation to assess and correct any potential data security breaches when it comes to safe-guarding and protecting your customers’ personal information.


The ICO can issue fines of up to £500,000 for serious breaches of the Data Protection Act and Privacy and Electronic Communications Regulations.

News release: 12 July 2013

The Information Commissioner’s Office (ICO) has issued NHS Surrey with a monetary penalty of £200,000 after more than 3,000 patient records were found on a second hand computer bought through an online auction site.


The Opps’ Protecting  Information online course includes case studies, activities and online resources designed to provide your employees with everything they need to ensure your organisation complies with the latest legislation. The online course is designed to allow each learner to work at their own speed and to track their own progress. The course is structured in a way that supports the understanding and learning of Protecting Information.

If you would like to know how you could improve your knowledge in this key area, about the current legislation and its impact on your organisation, then please contact Opps on 01480 415930 or click here to book your place.

Student loans for learners 24 years and over

July 15th, 2013

Opps Training is informing learners and employers on the student loans that are available for people who are aged 24 and over to fund Diplomas or Certificates of Level 3, 4 and 5.

Student loans for learners 24 years and over gives students a great opportunity to progress onward to higher level qualifications.

Learners can apply for funding now to begin their studies in August.  Employers may wish to discuss this opportunity with employees.

Should anyone wish to receive further information, they can call Barbara Seymour, at Opps on 01480 415930.

Question: How will I know what my Assessor will need to see when I am Observed in my workplace?

May 31st, 2013

Your Assessor would not usually carry out an observation of you in the workplace without planning and discussing this with you first. Your Assessor will discuss which units they will be observing and what they would like to see you provide evidence of. This gives you an opportunity to decide the most appropriate time, shift, or activity for you to carry out observations in the workplace with your Assessor.

Question: What are some of the barriers to effective communication?

May 31st, 2013

Below are a few barriers to effective communication:

  • Using Jargon or unfamiliar terms
  • Physical disabilities such as hearing and speech difficulties
  • Language differences
  • physical barriers that can affect non- verbal communication ie strokes
  • cultural differences
  • Environment ie nosie and distractions
  • Emotional barriers.

If you would like to know more about key techniques to overcome barriers to effective communication, then please leave a comment below.

Employability and Customer Service with Opps Training

May 1st, 2013

Opps is working with a group of real stars during this current week.

Having spent time looking at the skills employers are looking for, our Employability Award learners wrote, directed and appeared in three short videos demonstrating a variety of approaches to interviewing and being interviewed. The video shown below is their take on ‘a perfect interview’.

The groups will now be undertaking an intensive course in Customer Service.  Successful participants will achieve a level 2 Certificate in Customer Service.  The Opps team has been wowed by the skills and experience this young group is demonstrating.  Their level of support for one another and their willingness to learn has bowled us over!

Question: What key legislation relates to Equality, Diversity and Inclusion?

April 10th, 2013

The main pieces of legislation which apply to Equality, Diversity and Inclusion are the Equality Act 2010 and The Human Rights Act 1998.

Some of the older laws such as the Disability Discrimination Act can still be relevant, although generally the Equality Act includes and updates most of the older legislation.

You can find more details about the Equality Act here.

Apprentice Extra Card

April 9th, 2013

We are proud to announce that Apprentice’s with Opps are now able to get an apprentice extra card! Used wisely, discounts from this card can save card holders around £525 per year. Discounts are available on travel, sport, books and DVD, technology, mobile and broadband, as well as fashion, beauty and going out.

How do I get an Apprentice Extra card?

It’s easy, simply click on the image below to buy your card now! 

When you register for your Apprentice Extra card, don’t forget to select ‘Opps Training’ when selecting your place of study. If you have any questions, then please feel free to get in touch.