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Business Administration

Good administration is key to the smooth running of every business and can have a real impact on the success or failure of the organisation.

Our Apprenticeship programs last approximately 6-9 months and consist of three parts: a technical certificate, a competency based qualification and functional skills.

Content

The technical certificate is a knowledge based qualification assessed through an external test which assists the apprentice in understanding the principles of their profession.

Functional skills cover mathematics, to assist the apprentice in problem solving, and English speaking, listening and written communication, boosting confidence and personal effectiveness. 

The competency element is a work based qualification ensuring that the apprentice is working at a consistently high standard in their day to day work life and provides targeted training where they are not.

Delivery

Training is delivered depending on the individual needs of the organisation and the Apprentice.

The apprentice will usually meet with their tutor for a minimum of two hours, every 2-4 weeks. Typically the technical certificate and functional skills are completed first and the competency based qualification second, building on the knowledge base.

Training methods involve learning in a workshop environment with other Apprentices, one to one sessions with the tutor and blended learning where the apprentice completes learning through project based workbooks, reflective statements and similar.

For information on our methods of delivery or any other aspect of the course please contact us.

Apprenticeships

The competency element of the Intermediate Apprenticeship in Business Administration covers a variety of topics from which to focus learning in. Approximately nine units are completed from a list of 74 which includes topics such as:

  • Contribute to running a project
  • Prepare text from notes using touch typing (60 wpm)
  • Support the organisation of an event
  • Contribute to innovation in a business environment
  • Data management software
  • IT security for users
  • Improving productivity using IT
  • Meet and welcome visitors
  • Maintain and issue stationery stock items

The competency element of the Advanced Apprenticeship requires approximately eight units to be completed from the 98 available which include:

  • Solve business problems
  • Supervise an office facility
  • Prepare text from notes using touch typing (60 wpm)
  • Support the co-ordination of an event
  • Develop a presentation
  • Monitor and solve customer service problems
  • Contribute to innovation in a business environment
  • Administer statutory parking and traffic appeals
  • Manage the environmental impact of work activities
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